Privacy Policy
Last modified in April 2017
The Muse & The Messenger values and respects the relationship we have with our website visitors and clients. This privacy notice discloses our collection and use practices. We are the sole owners of the information collected on this site. We only have access to and collect information that you voluntarily give us via email or other direct contact from you. By sharing your personal identifiable information with The Muse & The Messenger, you are confirming your agreement with the stated privacy policy as outlined within this website.
Information Collection, Use, and Sharing
Any of the information we collect on this site may be used in the following ways:
- To personalize your experience and respond to your individual needs.
- To improve your customer experience.
- To process transactions.
Your information, whether private or public, will not be sold, exchanged, transferred to any other third party outside of this company for any reason, without your consent, other than for the expressed purpose of delivering the service requested by you, the client.
- To send periodic emails.
The email address you provide may be used to send information and updates pertaining to your service request, occasional company news, updates, and other related products or service information.
Your Access to and Control over Information
If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instruction at the bottom of each email. You can do the following at any time by contacting us via the email address given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security
We are committed to taking commercially reasonable steps to ensure that the information you provide is secure. Your personal information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. While we take reasonable security measures, we also acknowledge that we cannot guarantee the security of a third party email system, e.g., email systems or social media platforms. Therefore, you should be mindful of the types of communications you send via email or submit to social media platforms.
Third Party Client Portal
We use a trusted, industry standard document sharing portal to help ensure that our working relationship with our clients is secure and private. As system administrators for our client portal, we take commercially reasonable steps to ensure that the client documents shared via the portal are protected from misuse, loss, and unauthorized access, modification or disclosure. However, we cannot guarantee that client documents are fully protected, even though our third party service may make such claims. We advise that all clients read the Privacy Policy and Terms of Service at www.smartvault.com before setting up their client profile and uploading documents within the portal.
Third Party Payment Services
We use a trusted industry standard payment system to accept payments from clients.
When you confirm that you would like to enter into a business relationship with The Muse & The Messenger, you may be required to provide personal identifiable information including, but not limited to, your name, billing address, email, phone number, debit card number, credit card numbers, and expiration dates. Although we retain basic personal identifiable information you share with us, we do not collect or retain credit card numbers, debit card numbers, expiration dates or credit card verification codes, when a client wants to enter into a service agreement with us. Therefore, when you choose to enter in a service agreement or purchase products, and thereafter, submit payment via a third party payment service, we advise that you read the Privacy Policy and Terms of Service presented by the third party payment service. We cannot guarantee the full security of any third party payment service.
How we use Data Analytics Information
We may directly collect analytics data, or use third-party analytics tools and services, to help us measure traffic and usage trends for our company. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving our service and site usability. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.
If we decide to change our privacy policy, we will post the changes on this website.
If you have any questions about our Privacy Policy, please contact us at info@themuseandthemessenger.com